SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Wovena (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wovena.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These petite dishes are fantastic for treating our pet rats. They hold up well in the dishwasher's top rack, emerging clean and vibrant with no signs of wear and tear. They would also be ideal for serving condiments at the dinner table, especially for young girls with their charming pastel hues. I bought these for resin crafts after seeing them at a Ramen Noodle restaurant so I can assure you they’re great for dipping sauces and crafting. Very cute and packaged nicely. I highly recommend.
I'm obsessed with these adorable little dishes! The shape is so cute and adds a lovely touch to my kitchen decor. They're perfect for serving sauces, holding tea bags, or even as trinket trays. These are heavy enough not to tip over but low enough for very small or small old animals. The diameter is really good for the same reasons.
Absolutely adorable! I already have plans for using them and I'm eager to put them into action. I'd definitely purchase them again. We used these for a Valentine's Day charcuterie board. One dish held almonds, another dish held cashews, and we used a third dish for a little fig jam. The heart shape was perfect and the capacity of each dish was perfect for the charcuterie board.
These are incredibly cute with lovely colors, and the price is much lower than similar items in catalogs. They'll make a delightful gift with the heart-shaped spoons. These dishes are nice and heavyweight. I wanted my sauce dishes to be a bit heavy so I can make sure they won't spill, and these dishes fit the bill. They are also adorable and have survived the abuse I've put it through so far. I say these are definitely worth the price.
I bought these to use as ring dishes, and they are amazing. I have one in my car, one beside all of the sinks in the house, one on my makeup vanity, and one in the exercise/laundry room... basically, everywhere that I might want to remove my ring for safekeeping from soaps, cleaners, sweat, or grime. I know they're soy sauce dishes and I'm sure they are fantastic for that job, too - but they're even better ring holders! Adorable and perfect! I've received numerous inquiries about where to find them—they're just that cute!
The cutest plate! Very comfortable, stable, roomy (M & M's 45g bag will mix perfectly), I think I will order a couple of different things!! These little heart bowls are so pretty. My cats eat fancy feast and they are the right size for a serving of food, my cats get fed 4-5 times a day, I just stick them in dishwasher and they come completely clean and i use sanitizer rinse cycle..
Adorable and versatile, these dishes are ideal for serving dips or organizing small items; their unique shape adds a playful touch to any table setting. These heart shaped dishes are great for holding small objects like jewelry, beads, or change. I will be using them to hold acetone and rhinestones for doing my nails. I love them!
These saucers are absolutely charming; they're perfect for serving sauces or holding small treats, and their sweet design adds a lovely accent to my home.
Bought for jewelry, so I knew it would be small. The material is plastic, the color is the same as the picture, I like it!! I want to buy a couple more of the same in other colors
Adorable addition to my kitchen, these saucers are perfect for serving sauces or holding small trinkets; their sweet design adds a whimsical touch to any meal.
These adorable dishes are an absolute delight! The shape is unique and adds a charming touch to any table setting. They're perfect for serving snacks or holding small trinkets.
These saucers are absolutely charming! The shape is so fun and adds a playful element to any meal. They're great for serving condiments or even as small catch-all dishes on a bedside table.
I can't get enough of these precious dishes! The shape is so unique and adds a lovely touch to my table decor. They're perfect for serving sauces, holding jewelry, or even as decorative accents around the house.
These saucers are absolutely adorable! The shape is so unique and adds a fun twist to any table setting. They're perfect for serving dips, holding rings, or even as part of a decorative centerpiece.
I bought these for my toddlers who always crave different sauces. Their sturdy plastic construction gives me peace of mind, knowing accidents are bound to happen.
They were a hit at my friend's bridal shower, adding charm to our charcuterie board with their perfect size for dips and spreads.
I gifted this set of tiny bowls to a friend who adores them. She plans to use them for organizing beads during crafting sessions and for holding spices while cooking. It's a versatile and delightful set!
These bowls exceeded my expectations in both cuteness and quality. Their size is ideal for serving condiments, and I simply adore them.
These heart-shaped sauce dishes doubled as charming trinket trays. I customized them with vinyl to propose to my bridesmaids, and they were a hit.
I've shared them with friends for holding earrings at night—a cute and practical solution.
It's so small and cutee!💜 thanks seller! Perfect for dipping sauces and miniature desserts. I even employed one as a cookie cutter.
I use these colorful hearts to organize my mom's pills.
These dishes are simply darling; they're perfect for serving dips or organizing small items, and their cute design makes them a charming addition to any room.
I'm completely smitten with these charming saucers! The shape is so cute and adds a whimsical touch to any meal. They're perfect for serving sauces, holding small snacks, or even as decorative accents around the house.
I'm in love with these darling saucers! The design is so sweet and whimsical, making them a perfect addition to my kitchen collection. They're just the right size for serving sauces or organizing small items.
These saucers are simply adorable! The shape adds a fun element to any occasion, whether it's a special breakfast or a cozy afternoon tea. They're versatile and add a touch of whimsy to any setting.
Absolutely love these cute dishes; they're perfect for serving condiments or holding small items, and their charming shape adds a delightful touch to my table.
These saucers are just too cute! The shape is so charming and adds a delightful touch to my kitchen decor. They're perfect for serving condiments, holding earrings, or even as part of a decorative display.
I'm absolutely thrilled with these darling saucers! The shape is so unique and adds a fun element to any table setting. They're perfect for serving sauces, holding candies, or even as small catch-all dishes.
These saucers are absolutely adorable; they're perfect for serving sauces or holding small treats, and their sweet design adds a playful touch to any occasion.
I'm in love with these darling dishes; they're perfect for serving condiments or holding small items, and their adorable shape adds a lovely accent to my home.
These saucers are simply adorable! The shape is so sweet and adds a lovely touch to my kitchen decor. They're perfect for serving dips, holding keys, or even as part of a decorative vignette.
I'm completely enamored with these precious saucers! The shape is so charming and adds a whimsical touch to any occasion. They're perfect for serving sauces, holding small trinkets, or even as part of a decorative centerpiece.
Absolutely adore these sweet saucers; they're perfect for serving dips or holding small trinkets, and their charming design adds a whimsical touch to my kitchen.
These saucers are just too cute! The shape is so sweet and adds a whimsical touch to any meal. They're perfect for serving dips, holding small snacks, or even as decorative accents around the house.
Adorable and versatile, these dishes are perfect for serving sauces or holding small snacks; their unique shape adds a fun twist to any meal.
These saucers are absolutely darling! The shape is so cute and adds a fun twist to any table setting. They're perfect for serving condiments, holding earrings, or even as part of a decorative display.
These saucers are absolutely charming; they're ideal for serving small treats or organizing items, and their cute design makes them a delightful addition to any room.
I'm completely smitten with these adorable dishes; they're just the right size for serving condiments and their charming shape adds a lovely touch to my table setting.
I'm totally in love with these charming saucers! The shape is so unique and adds a delightful touch to my kitchen decor. They're perfect for serving sauces, holding tea bags, or even as small catch-all dishes.
I'm absolutely thrilled with these darling saucers! The shape is so adorable and adds a fun element to any table setting. They're perfect for serving sauces, holding candies, or even as part of a decorative vignette.
These saucers are simply adorable! The shape is so charming and adds a lovely touch to my kitchen decor. They're perfect for serving dips, holding keys, or even as part of a decorative centerpiece.
Absolutely love these sweet saucers; they're perfect for holding jewelry or serving sauces, and their adorable design always brings a smile to my face.
These dishes are simply darling; I adore their unique shape and they're perfect for serving snacks or adding a playful touch to any gathering.
I'm completely enamored with these precious saucers! The shape is so cute and adds a whimsical touch to any occasion. They're perfect for serving sauces, holding small trinkets, or even as part of a decorative display.
Adorable addition to my table decor, these saucers are both cute and practical, ideal for serving dips or organizing small items.
These saucers are absolutely darling! The shape is so charming and adds a fun twist to any table setting. They're perfect for serving condiments, holding earrings, or even as part of a decorative display.
I'm in love with these charming dishes—they're the perfect size for condiments and their sweet shape adds a delightful touch to any meal.
These saucers are absolutely adorable, adding a touch of whimsy to my kitchen; they're perfect for serving sauces or holding small trinkets with style.
I'm totally in love with these charming saucers! The shape is so unique and adds a delightful touch to my kitchen decor. They're perfect for serving sauces, holding tea bags, or even as small catch-all dishes.
Perfect for youngsters who enjoy a variety of dipping sauces, my children insist on separate containers to prevent any mixing. These adorable bowls boast fun shapes and are just the right size for dollops of ketchup or ranch dressing.
Perfect for snacks for my grandkids! They adore them, and the dishes are just right for a little treat. We had a blast filling the "dish of love" with their favorite snacks! Going to use these on a Valentine charcuterie board. They are just tiny we bought for some small chocolates and nuts